Frequently Asked Questions

General Questions

Where are you located?

Directions to our Columbia office

Directions to our Sumter office

How can I make an appointment?

To make an appointment at our Columbia office, please call (803) 736-6000. To make an appointment at our Sumter office, call (803) 775-4793. To complete an online appointment request form, click here.

What do we need to bring for our check-up?

Please bring a form of photo identification, your insurance card and any forms we mailed to you in advance. Your child must be accompanied by a parent or guardian. If someone other than the parent or guardian accompanies your child to their appointment, please ensure that you have provided written authorization to our office in advance. We cannot provide treatment without prior written permission.


Billing Questions

What types of payment do you accept?

Carolina Children’s Dentistry accepts Visa, MasterCard, Discover, debit cards, checks and cash. We can also assist you in financing options such as CareCredit.


Insurance Questions

Does Carolina Children’s Dentistry take my insurance?

Carolina Children’s Dentistry is currently a participating network provider for Delta Dental Premiere and MetLife/TRICARE active duty.  However, as a courtesy to you, we will assist you with filing your insurance once you make your co-payment, which will be determined by your child’s individual dental needs.


Treatment Questions

What if my child is nervous or anxious?

At Carolina Children’s Dentistry, we have many different ways of helping your child feel more comfortable and confident. We utilize many different techniques to assist your child with their dental care, and each one is selected as needed to maximize your child’s experience in the most positive way.

As every child is an individual, we feel that each technique should be chosen with care and respect for the individual circumstance of the child, with attention to past dental history and medical history.

Here are just a few of the techniques we utilize at Carolina Children’s Dentistry:

  • Tell-Show-Do: We tell your child what we are going to do, show them how, and then we do it!! Having your child included in the process often reduces their anxieties.
  • Nitrous-oxide analgesia: We provide the use of nitrous-oxide (laughing gas) to assist our nervous patients. This technique can not only assist your child in reducing fear, but assists children with active gag reflexes in reducing the occurrence of gagging, thereby giving your child more confidence.
  • Oral conscious sedation: We provide oral conscious sedation for our more fearful patients. We give a very specific, calculated dose to each child dependent on their individual needs, medical history, and dental requirements.
  • Hospital dentistry:Our team of doctors are certified to perform dental surgery under general anesthesia. Some of our patients’ needs are best met in a hospital setting, where all teeth are restored at one time. We work with anesthesiologists to provide the maximum in comfort, while at the same time giving your child the best in dental care. More information on Same-Day Surgery.

Let’s not forget singing to your child, laughing with them, and just having fun!

After all, having a great experience is what it’s all about. At Carolina Children’s Dentistry, our commitment is not only to your child’s smile, but to the person they are becoming. We look forward to working with you and your children!


Care After Treatment

After Local Anesthetic

Most dental procedures require local anesthetic. The teeth, tongue, lip and surrounding tissue may be numb or “asleep.”

What to watch for: Most children don’t understand the effects of local anesthesia. Parents need to watch for chewing, sucking, scratching or biting on the cheek and tongue. This could cause minor irritations such as swelling and abrasions to the tissue.

Recommendations: Soft diet until anesthetic has worn off.

Care After Trauma

What to watch for: Tooth may turn a grayish color due to trauma to the tooth

Also watch for swelling/bubble above the tooth, this may be a sign of an abscess–please call our office immediately for evaluation.

Recommendations: Maintain soft diet for 2-3 weeks. (Examples: Mashed potatoes, jello, yogurt, pudding, applesauce, grits, etc.) No biting into any hard or crunchy food with front teeth. No drinking through a straw or using sippy cups. Use a regular cup for all ages for the next 2-3 weeks. Also limit spitting and hot and cold food or drinks.

Salt water rinses recommended for at least 3 days. Tylenol or Motrin as needed for discomfort.

Care After Extractions

What to watch for: Chewing, sucking, starching or biting on the cheek and tongue. This could cause minor irritations such as swelling and abrasions to the tissue.

Recommendations: Continue to bite on gauze for at least 30 minutes or until bleeding stops. Can also use moist tea bag to help the bleeding to stop. No rinsing, spitting or drinking through a straw for the next 24 hours. Maintain soft diet for a day or two. Tylenol or Motrin as needed for discomfort.

Care After Sealants

Recommendations: Patient needs to avoid eating any or all sticky candies such as Gummies, Now & Laters, Laffy Taffy, bubble gum, etc. These will pull the sealant off the tooth and leave it unprotected from tooth decay. You should also avoid chewing on ice or hard candy, as this may chip the sealant. Brush and floss as normal, twice daily. With proper care, sealants should last between three and seven years.

Care After Silver Crown

What to watch for: Chewing, sucking, starching or biting on the cheek and tongue. This could cause minor irritations such as swelling and abrasions to the tissue. Your child may have some soreness around their gums. If your child should complain of the crown feeling “tight”, Tylenol or Motrin should help.

Recommendations: Patient needs to avoid eating any or all sticky candies such as Gummies, Now & Laters, Laffy Taffy, bubble gum, etc. These candies may loosen or pull crown off and may damage it so that it cannot be re-cemented. It is very important to kept area clean. Brush and floss as normal. If crown should come out, place in zip lock bag and call our office for an appointment.

Care After Space Maintainer Insert Or Hollywood

What to watch for: Allow a period of one week for your child to become accustomed to the newness of the appliance. Watch for your child playing with appliance with their tongue or fingers. If your child should complain of appliance feeling “tight”, Tylenol or Motrin should help.

Recommendations: Avoid eating any or all sticky candies such as Gummies, Now & Laters, bubble gum, etc. These candies may loosen or pull appliance out and may damage it so that it cannot be re-cemented. It is very important to kept area clean. Brush and floss as normal. If appliance should come out, place in zip lock bag and call our office for an appointment.

Care Of Anterior Resin Crowns (ARC)

Recommendations: No biting into hard foods such as: apples, corn on the cob, bagels, etc. Normal foods eaten with front teeth should be sliced and eaten on the side. Please keep toys out of your child’s mouth as well. No biting into sticky candies such as: Gummy Bears, Laffy Taffy, caramels, etc.

©2017 Carolina Children's Dentistry